“The key thing we like most about IntelliEvent is the team they have. They’re like one family trying their best to get ideas and figure out how they can improve the software for the people using it.”
Lightning is the industry’s most state-of-the-art platform, thanks in part to our customers. Their feedback and boots-on-the-ground perspective drive product development at IntelliEvent, making sure we’re always responding to the latest needs and opportunities.
As a global company, IntelliEvent’s customers are located on six continents. We have expertise and resources to accommodate software needs all over the world.
“The team here truly cares and wants to hear the challenges of their customers’ business so they can make their businesses better.”
“We bring in customers from all over the world and really get their feedback. Getting our customer feedback to make the software better by listening and learning is what we really thrive on.”
“I’m the one training others in the system, so I have to know how to use every aspect of the software myself. The best way for me to learn is to talk with others and learn best practices so I can implement it back home.”
“We made the investment to attend Connect since we are able to meet with other power users in a small setting and have the opportunity to meet one-on-one with the IntelliEvent team.”
“We’ve got pages of ideas to take back and share with the team on best practices, and I couldn’t be happier that I made the decision to come out for this event.”
“IntelliEvent Connect events are an excellent way to collect information from all of our industries to help make the software better.”
I have seen feedback we have provided be implemented into the software, and it really goes a long way in helping us improve our process and provide better service to our customers.
They aren’t just a supplier or a vendor, they’re actually a partner. They care about what is happening on our end and they’re always looking for ways to improve the software so we can make things better for our team.
I greatly appreciate the weekly calls I have with the Dev team. It’s a great opportunity to talk about challenges, options, or ways to teach others the software without making it up myself is just unbelievable.
We have a weekly workout with IntelliEvent where we talk through any issues we have going on, and they’re very responsive to our tickets.
Our team has hope that things will always be improving, which we have never experienced before. It’s great to see my team so energized about the most important tool we use.